Dynatrace vs Lightstep (ServiceNow Cloud Observability)(2026)
Dynatrace is better for teams that need best ai-driven root cause analysis. Lightstep (ServiceNow Cloud Observability) is the stronger choice if excellent deployment/change tracking. Dynatrace is paid (from $74/mo) and Lightstep (ServiceNow Cloud Observability) is paid (from $100/mo).
Full feature breakdown, pricing details, and pros & cons below.
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Dynatrace
Dynatrace provides full-stack observability with automatic AI-powered dependency mapping (Smartscape), root cause analysis (Davis AI), and security vulnerability detection in one unified platform.
Starting at $74/mo
Visit DynatraceLightstep (ServiceNow Cloud Observability)
Lightstep (now ServiceNow Cloud Observability) provides distributed tracing and change intelligence — correlating deployments and incidents with performance degradation in real time.
Starting at $100/mo
Visit Lightstep (ServiceNow Cloud Observability)How Do Dynatrace and Lightstep (ServiceNow Cloud Observability) Compare on Features?
| Feature | Dynatrace | Lightstep (ServiceNow Cloud Observability) |
|---|---|---|
| Pricing model | paid | paid |
| Starting price | $74/mo | $100/mo |
| Full-stack APM | ✓ | — |
| AI causation (Davis) | ✓ | — |
| Infrastructure monitoring | ✓ | — |
| Digital experience monitoring | ✓ | — |
| Security analytics | ✓ | — |
| Log management | ✓ | — |
| Automatic dependency mapping | ✓ | — |
| Distributed tracing | — | ✓ |
| Change intelligence | — | ✓ |
| Deployment correlation | — | ✓ |
| Service health snapshots | — | ✓ |
| OpenTelemetry support | — | ✓ |
| Metrics + traces unified | — | ✓ |
| Alerts | — | ✓ |
Dynatrace Pros and Cons vs Lightstep (ServiceNow Cloud Observability)
Dynatrace
Lightstep (ServiceNow Cloud Observability)
Should You Use Dynatrace or Lightstep (ServiceNow Cloud Observability)?
Choose Dynatrace if…
- •Best AI-driven root cause analysis
- •Automatic topology mapping
- •Single platform for everything
Choose Lightstep (ServiceNow Cloud Observability) if…
- •Excellent deployment/change tracking
- •OpenTelemetry founding member
- •Service health snapshots