Lightstep (ServiceNow Cloud Observability) vs Dynatrace(2026)
Lightstep (ServiceNow Cloud Observability) is better for teams that need excellent deployment/change tracking. Dynatrace is the stronger choice if best ai-driven root cause analysis. Lightstep (ServiceNow Cloud Observability) is paid (from $100/mo) and Dynatrace is paid (from $74/mo).
Full feature breakdown, pricing details, and pros & cons below.
By Bikram Nath
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Lightstep (ServiceNow Cloud Observability)
Lightstep (now ServiceNow Cloud Observability) provides distributed tracing and change intelligence — correlating deployments and incidents with performance degradation in real time.
Starting at $100/mo
Visit Lightstep (ServiceNow Cloud Observability)Dynatrace
Dynatrace provides full-stack observability with automatic AI-powered dependency mapping (Smartscape), root cause analysis (Davis AI), and security vulnerability detection in one unified platform.
Starting at $74/mo
Visit DynatraceHow Do Lightstep (ServiceNow Cloud Observability) and Dynatrace Compare on Features?
| Feature | Lightstep (ServiceNow Cloud Observability) | Dynatrace |
|---|---|---|
| Pricing model | paid | paid |
| Starting price | $100/mo | $74/mo |
| Distributed tracing | ✓ | — |
| Change intelligence | ✓ | — |
| Deployment correlation | ✓ | — |
| Service health snapshots | ✓ | — |
| OpenTelemetry support | ✓ | — |
| Metrics + traces unified | ✓ | — |
| Alerts | ✓ | — |
| Full-stack APM | — | ✓ |
| AI causation (Davis) | — | ✓ |
| Infrastructure monitoring | — | ✓ |
| Digital experience monitoring | — | ✓ |
| Security analytics | — | ✓ |
| Log management | — | ✓ |
| Automatic dependency mapping | — | ✓ |
Lightstep (ServiceNow Cloud Observability) Pros and Cons vs Dynatrace
Lightstep (ServiceNow Cloud Observability)
Dynatrace
Should You Use Lightstep (ServiceNow Cloud Observability) or Dynatrace?
For most teams, Lightstep (ServiceNow Cloud Observability) is the better default: it offers excellent deployment/change tracking and is paid (from $100/mo). Choose Dynatrace instead if best ai-driven root cause analysis matters more than expensive. There is no universal winner — the right pick depends on your budget, team size, and whether you value excellent deployment/change tracking or best ai-driven root cause analysis more.
Choose Lightstep (ServiceNow Cloud Observability) if…
- •Excellent deployment/change tracking
- •OpenTelemetry founding member
- •Service health snapshots
Choose Dynatrace if…
- •Best AI-driven root cause analysis
- •Automatic topology mapping
- •Single platform for everything