Lightstep (ServiceNow Cloud Observability) vs Dynatrace(2026)
Lightstep (ServiceNow Cloud Observability) is better for teams that need excellent deployment/change tracking. Dynatrace is the stronger choice if best ai-driven root cause analysis. Lightstep (ServiceNow Cloud Observability) is paid (from $100/mo) and Dynatrace is paid (from $74/mo).
Full feature breakdown, pricing details, and pros & cons below.
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Lightstep (ServiceNow Cloud Observability)
Lightstep (now ServiceNow Cloud Observability) provides distributed tracing and change intelligence — correlating deployments and incidents with performance degradation in real time.
Starting at $100/mo
Visit Lightstep (ServiceNow Cloud Observability)Dynatrace
Dynatrace provides full-stack observability with automatic AI-powered dependency mapping (Smartscape), root cause analysis (Davis AI), and security vulnerability detection in one unified platform.
Starting at $74/mo
Visit DynatraceHow Do Lightstep (ServiceNow Cloud Observability) and Dynatrace Compare on Features?
| Feature | Lightstep (ServiceNow Cloud Observability) | Dynatrace |
|---|---|---|
| Pricing model | paid | paid |
| Starting price | $100/mo | $74/mo |
| Distributed tracing | ✓ | — |
| Change intelligence | ✓ | — |
| Deployment correlation | ✓ | — |
| Service health snapshots | ✓ | — |
| OpenTelemetry support | ✓ | — |
| Metrics + traces unified | ✓ | — |
| Alerts | ✓ | — |
| Full-stack APM | — | ✓ |
| AI causation (Davis) | — | ✓ |
| Infrastructure monitoring | — | ✓ |
| Digital experience monitoring | — | ✓ |
| Security analytics | — | ✓ |
| Log management | — | ✓ |
| Automatic dependency mapping | — | ✓ |
Lightstep (ServiceNow Cloud Observability) Pros and Cons vs Dynatrace
Lightstep (ServiceNow Cloud Observability)
Dynatrace
Should You Use Lightstep (ServiceNow Cloud Observability) or Dynatrace?
Choose Lightstep (ServiceNow Cloud Observability) if…
- •Excellent deployment/change tracking
- •OpenTelemetry founding member
- •Service health snapshots
Choose Dynatrace if…
- •Best AI-driven root cause analysis
- •Automatic topology mapping
- •Single platform for everything