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Lightstep (ServiceNow Cloud Observability) vs SigNoz(2026)

Lightstep (ServiceNow Cloud Observability) is better for teams that need excellent deployment/change tracking. SigNoz is the stronger choice if open source (mit). Lightstep (ServiceNow Cloud Observability) is paid (from $100/mo) and SigNoz is open-source (from $0).

Full feature breakdown, pricing details, and pros & cons below.

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Lightstep (ServiceNow Cloud Observability) logo

Lightstep (ServiceNow Cloud Observability)

paid

Lightstep (now ServiceNow Cloud Observability) provides distributed tracing and change intelligence — correlating deployments and incidents with performance degradation in real time.

Starting at $100/mo

Visit Lightstep (ServiceNow Cloud Observability)
SigNoz logo

SigNoz

open-source

SigNoz is an open-source observability platform that unifies distributed tracing, metrics, and logs in a single UI — built on ClickHouse for performance, compatible with OpenTelemetry.

Starting at $0

Visit SigNoz

How Do Lightstep (ServiceNow Cloud Observability) and SigNoz Compare on Features?

FeatureLightstep (ServiceNow Cloud Observability)SigNoz
Pricing modelpaidopen-source
Starting price$100/mo$0
Distributed tracing
Change intelligence
Deployment correlation
Service health snapshots
OpenTelemetry support
Metrics + traces unified
Alerts
Metrics monitoring
Log management
OpenTelemetry native
ClickHouse backend
Service maps

Lightstep (ServiceNow Cloud Observability) Pros and Cons vs SigNoz

L

Lightstep (ServiceNow Cloud Observability)

+Excellent deployment/change tracking
+OpenTelemetry founding member
+Service health snapshots
+Good UI
Expensive
ServiceNow acquisition raised concerns
Less active development
S

SigNoz

+Open source (MIT)
+Three pillars unified
+OTel native
+Free self-hosted
Self-hosting complexity
Cloud pricing less competitive
Less mature than Datadog/Dynatrace

Should You Use Lightstep (ServiceNow Cloud Observability) or SigNoz?

Choose Lightstep (ServiceNow Cloud Observability) if…

  • Excellent deployment/change tracking
  • OpenTelemetry founding member
  • Service health snapshots

Choose SigNoz if…

  • Open source (MIT)
  • Three pillars unified
  • OTel native

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