Sendbird vs Novu(2026)
Sendbird is better for teams that need best for chat-heavy apps. Novu is the stronger choice if open source. Sendbird is freemium (from $399/month) and Novu is open-source (from $250/month (cloud)).
Full feature breakdown, pricing details, and pros & cons below.
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Sendbird
Sendbird provides in-app chat, messaging, video calls, and push notification APIs for mobile and web applications.
Starting at $399/month
Visit SendbirdNovu
Novu is an open source notification infrastructure for managing in-app, email, SMS, push, and chat notifications via a single API.
Starting at $250/month (cloud)
Visit NovuHow Do Sendbird and Novu Compare on Features?
| Feature | Sendbird | Novu |
|---|---|---|
| Pricing model | freemium | open-source |
| Starting price | $399/month | $250/month (cloud) |
| In-app chat API | ✓ | — |
| Push notifications | ✓ | — |
| Video & voice calls | ✓ | — |
| Moderation tools | ✓ | — |
| AI chatbot | ✓ | — |
| UIKit components | ✓ | — |
| Multi-channel notifications | — | ✓ |
| In-app notification center | — | ✓ |
| Workflow builder | — | ✓ |
| Digest & batching | — | ✓ |
| Subscriber management | — | ✓ |
| Provider-agnostic | — | ✓ |
Sendbird Pros and Cons vs Novu
Sendbird
Novu
Should You Use Sendbird or Novu?
Choose Sendbird if…
- •Best for chat-heavy apps
- •Prebuilt UIKit
- •Video calls included
Choose Novu if…
- •Open source
- •Multi-channel (email, SMS, push, in-app)
- •Self-hostable